Questions:

How do I place an order?

What do you accept as a source image?

I have a digital file. What formats do you accept?

There is a copyright warning on my original. Can you still use it?

Can I claim a discount?

I have an image with you, but I've lost the reference number for it. Can you find it for me?

I had an image printed by you, but many years ago. Will you still have it?

Can I pay for my order on collection?

Answer:

A JPEG (.jpg) file is ideal. TIFF (.tif) PSD (.psd) and other formats are also acceptable, although it is best to check with us if you are unsure. We also prefer images cropped to the size of your intended print, at a resolution of no less than 300dpi (dots per inch). We have put together a simple guide to outline your options, based on the jpeg filesize of your image: